A warmline is a peer-run listening line staffed by people in mental health recovery themselves.
WARMLINE DIRECTORY:
NEWLY UPDATED!!! Last update
Sign up for a warmline and/or peer-run respites electronic mailing list. Research on warmlines, get involved. Useful information on starting a warmline and more.What is a Warm Line and What Should I Expect When I Call One? Mental Health Peer Respites
peer-run respite information from Live & Learn, Inc. Other peer-run respite programs from National Empowerment Center Warmlines in the Media
Metro Boston Recovery Learning Community (MBRLC) recent Peer Warmline feature in the SAMHSA Recovery to Practice weekly newsletter 11/12/10. Warm line featured in the Boston Globe on February 5, 2009! (Article written before our collaboration with NERLC and the expansion from three to six days a week.) Warmlines ResearchDalgin, R.S., Dalgin, M.H. & Metzger, S.J. (2018). A Longitudinal Analysis of the Influence of a Peer Run Warm Line Phone Service on Psychiatric Recovery. *Community Mental Health Journal* 54, 376=E2=80=93382 (2018). https://doi-org.ezp.scranton.edu/10.1007/s10597-017-0161-4
Dalgin, R.S., Maline, S., & Driscoll, P. (2011). Sustaining recovery through the night: Impact of a peer-run warm line. *Psychiatric Rehabilitation Journal *35(1), 65-68. https://doi-org.ezp.scranton.edu/10.2975/35.1.2011.65.68
Pudlinski, C. (2004). The pros and cons of different warm line settings. Psychiatric Rehabilitation Journal, 28(1), 72=E2=80=9374. doi:10.2975/28.20=04.72.74
Pudlinski, C. (2001). Contrary themes on three peer-run warm lines. Psychiatric Rehabilitation Journal, 24(4), 397=E2=80=93400. doi:10.1037/ h0=095065. The Warmline Guide is now live at:
WARMLINE DIRECTORY
To search for Warmlines by state, click on a state in the list below or scroll down.(Note: Warmlines listed in red are nationally accessible and welcome calls from anywhere)
AlabamaAlabama peer-run warm line manned by peers in recovery from mental illness: 1-844-999-4647
Monday-Friday 2pm-8pm ET; Saturday & Sunday 3pm-8pm ET Tucson Warmline (sorry no longer takes out of state calls) 520-770-9909 or 877-770-9912 in southern Arizona Vision of Hope Warmline 602-347-1100 Hours: 24/7 never closes. Only accepting callers from Maricopa County California
Project Return Peer Support Network
The OC Warmline - NAMI Orange County Peer Warmline Connection The California Peer-Run Warn Line San Diego Warmline for San Diego residents
NAMI Santa Clara County San Joaquin Northern Valley Talk Line Warm Line: Consumer to Consumer - The Meeting Place Clubhouse, Inc.
FloridaMHA SETH Line 954-578-5640 Hours: Monday - Friday 6-10p Gainesville Peer Respite, Inc. Peer-Supported Warmline 352-278-0529 Accepting nationwide calls on a peer-supported warmline (Overnight respite stays are provided to Alachua County residents only) CLEAR Warm Line Toll-free statewide Florida Warm Line Number: 1 (800) 945-1355 Hours: 4:00 PM - 10:00 PM EST Every night of the year including holidays.
IllinoisIllinois Warmline - Illinois Mental Health Collaborative IndianaWarmline - KEYS Consumer Organization 800-933-5397 Hours: 8 a.m. to 5 p.m. Monday-Friday; talk to each individual for fifteen minutes each day. IowaIowa Warmline 844-775-9276 The Warm Line is available for the following counties in Iowa: Benton, Bremer, Buchanan, Delaware, Dubuque, Iowa, Johnson, Jones and Linn. EASTERN IOWA MENTAL HEALTH REGION PEER RESPITE SUPPORT LINE (516) 688-7484 The Warm Line open 24/7 and is available for the following counties in Iowa: Scott, Clinton, Jackson, Cedar and Muscatine Website for Eastern Iowa Support Line
KentuckyWarm Line - Participation Station (859) 252-0058 Lexington area (877) 840-5167 Bluegrass area Hours: Monday - Thursday 11:30am-9:00pm; Friday - Saturday 5:00pm-9:00pm. Participation Station LouisianaThe Louisiana Warm Line The Louisiana Warmline is a noncrisis phone line staffed by trained and certified Peer Support Specialists providing confidential and non-judgmental peer support. The Warmline is open to all adults living in Louisiana who are interested in this service. Toll Free: 1-800-730-8375 MaineMaine Warm Line - Sweetster, Inc. Statewide: (207) 772-9276 Statewide clinical crisis number: (866) 771-WARM (9276) Hours: 24 hours a day 7 days a week. The Warm Line is a toll free number from anywhere in Maine. smetzger@sweetster.org Sweetser's intentional warm line MarylandMaryland Peer Warm-Line We help individuals living with mental health and/or substance use needs. We provide support and resources for people who are having a difficult time, might be isolating, might be entering in or out of a hospital, or if you just need to talk to somebody. 1-877-794-7337 (PEER) Hours: Tuesday through Saturday 3pm – 9pm MassachusettsThe Peer Warm Line - Metro Boston Recovery Learning Community (MBRLC) Toll Free: (877) 733-7563 Hours: Monday to Sunday [7 days a week], 4pm - 7:45 pm Metro Boston Recovery Learning Community Peer Support Line Website
Western Mass RLC Peer Support Line MichiganPeer Support Warmline call 888-PEER-753 (888 733 7753) hours: 10am-2am, 7 days a week IF you are Deaf, DeafBlind or Hard of Hearing person in need of help, please use VRS to reach this hotline.
Article/website on Peer Support Warmline MinnesotaMental Health Minnesota Warmline Monday-Saturday, 5 PM-10PM. Toll free: 877.404.3190. We also have a textline that can reached by texting "Support" to 85511. See website Friendship Line - Depressive, Manic-Depressive Association of St. Louis Hours: Weekdays from 9 a.m. to4 p.m. Weekends and holidays from 3 p.m. to 9 p.m. Local Phone: (314) 652-6105 NAMI Missouri Warmline Local: 573-624-7727 Hours: 9 am - 5 pm, Mon - Fri. Weekends and holidays are 3:00 pm to 9:00 pm Central Missouri crisis number 1-800-833-3915 DMDA of St. Louis Friendship Line Toll-free: 1-866-525-1442 Mental Health Association of the Heartland "Compassionate Ear Warm Line" Local: 913-281-2251 English Line: 4:00–10:00 pm 365 days The TLC Warmline We are the TLC Warmline (TLC stands for Talk, Listen, Care). Warmline is temporarily unavailable. Open from 4 PM until 10 PM 7 days a week, 365 days a year. Local: 573-651-3642 and Toll Free: 1-877-626-0638. We are a service of the Community Counseling Center and the Missouri Department of Mental Health. Visit our web at www.cccntr.com The Hope Center NAMI Southwest Missouri Mon-Fri 9:30 am-5:00pm CST Local Phone:(417) 864-3676 MontanaMontana Warmline and Virtual Drop-In Center - MHA of Montana Toll Free: (877) 688-3377 Hours: Monday - Friday 4:00-10:00 PM Saturday-Sunday 1:00-10:00 PM http://www.montanawarmline.org/ NebraskaKeya Warmline: (402)261-5959 Honu Warmline: (402)975-2032 Mha-ne.org The Keya House is a respite home that is staffed by a peer 24/7. You can google The Keya House, or visit our website for more information. We have a warmline at that location that has peers on the other line 24/7. New HampshireKeene Area Warmline 866-352-5093 7 pm – 10 pm, 7 days a week Local crisis number: 603-357-4400 (note: this warmline may be merging with Stepping Stone as of 7/1/09) Stepping Stone Warmline 603-543-0920 or locally: 888-582-0920 5 pm – 10 pm, 7 days a week Carlemont/Lebanon Warmline 888-582-0920 5 pm - 10 pm Laconia/Concord Warmline 800-306-4334 5 pm - 10 pm, 7 days a week Laconia crisis number: 603-524-1100 Concord crisis number: 603-934-3400 Connections Peer Support Center Outreach Warmline: 1-800-809-6262 Mon - Fri; 5pm-10pm Call and either talk to someone or if we are on the line with someone, leave a message and we will call you back before the end of the day. Peer Support Warmline 1-877-452-5433 Everyday 5:00 P.M. - 10:00 P.M. Call if you are lonely, want to hear a friendly voice, or if you have a problem you want to talk about. Warmlines are staffed by consumers: people in recovery who have been trained to listen and give support. NevadaWarmLine - HOPE Nevada/DBSA Souther Nevada Toll Free: (855) 948-HOPE (4673) Hours: 24 hours a day; 7 days a week. New JerseyPeer to Peer Support Line - MHA of Morris County Toll Free: (877) 760-4987 Hours: The Peer to Peer Support Line is a non-crisis telephone support program for consumers and run by consumers. It is available 365 days per year from 5 p.m. until 10 p.m. http://www.mhamorris.org/page.php?p=6 Peer Recovery Warmline 1-877-202-5588 Monday through Friday 8:00AM to 10:00PM Saturday - Sunday 5:00 PM to 10:00 PM This line offers a peer counseling service, providing ongoing telephone support to behavioral health consumers as they work toward their recovery. (Messages received during off-hours are returned the next business day.) http://www.mhanj.org/page.php?p=12 New MexicoPEER to PEER Warmline 855-4NM-7100 [1-855-466-7100] Available by phone 3:30pm-11:30pm Available by text 6pm-11pm New YorkPeople USA Peer Warmlines Please call the phone number and extension for the county you are in: Dutchess County, New York: 845-452-2728 ext 606 Orange & Ulster County, New York: 845-452-2728 ext 607 Putnam County, New York: 845-425-2728 ext 616 Warren/Washington County, New York: 518-502-1172 All peer support lines available 24 hours a day, 7 days (always open) People USA Peer Warmline Website The Empowerment Center in New York 877-HELP-800, 877-4357-800 Available 8 AM - 8 PM M-F (EST) Parachute NYC, Department of Health and Mental Hygiene Initiative 646-741-HOPE Open daily from 4 p.m. to midnight. Parachute NYC is supported by a federal Healthcare Innovation Grant from the Centers for Medicare and Medicaid Services. www.communityaccess.org Peer Support Warm Line - Unique Peerspectives (315) 475-1997 Hours: Monday through Friday 12 p.m. to 4 p.m. Only open to residents of Onondaga County. Phone Link: A Peer Support Warmline - MHA of Nassau County (516) 489.0100 x2 Hours: Monday through Friday from 9 a.m. to 9 p.m. Spanish speaking on Wednesday from 4 p.m. to 9 p.m. Incuding holidays. http://www.mhanc.org/?PageID=712 Association for mental health and wellness peer support line (newly added 7/25/18) 631-471-7242 ext. 1217 Hours: Saturdays 5pm to 10pm and Sundays 2pm to 7pm http://www.mhaw.org/programs/peer-support-line Otsego County New York Regional Warm Line The local telephone number is: 607 433-0661 and our 800 number is: 1 800 377-3281 Our hours of operation are: Monday through Friday from 4:30 pm to 10:30 pm Saturday and Sunday from Noon to 10:30 pm We've been serving the mental health community nationwide since 1999 and have recently extended the reach and duration of our services. Chaut/Catt Warmline 1-877-426-4373 Hours are 4-11 pm Daily Texting available at 716-392-0252 We are open 7 days a week Serving Chautauqua and Cattaraugus Counties of Western New York Cayuga County in New York Regional Warm Line Peers in Cayuga County, Inc 315 246 3004 answered 24/7/365 North CarolinaENC Warmline Open Monday through Thursday 10am-10pm; Friday, Saturday and Sunday 10am-midnight toll free 1-855-539-6316 Ohiohttp://cincywarmline.org/ Cincinnati Warmline open 24 hours (513) 931-WARM or (513) 931-9276 http://cincywarmline.org/ Lorain Warmline 7 days per week, 365 days a year from 1pm to 10pm. 1-800-888-6161 http://nordcenter.org/ OregonDavid Romprey Oregon Warmline - Community Counseling Solutions Serving Morrow, Wheeler, Gilliam, and Grant Counties Toll-Free 1-800-698-2392 7 days a week 9am-11pm PST David Romprey Warmline Website
24-Hour Warmline - Recovery Outreach Community Center Pennsylvanianew! PHMCA Virtual Warmline via Zoom (646) 558-8656 meeting id# 99026924170 (Click here to enter Zoom meeting) Hours: Monday-Thursday 9pm-1am; Friday-Saturday 7am-1am> Currently only serves Adams, Perry and Cumberland counties PMHCA Virtual Warmline webpage
Delaware County Warmline (Delco)
Philadelphia Warmline (Philadelphia, Pennsylvania) TenneseeTexasWarm Line MHA of Greater Tarrant County. 1-817-546-7806 (not a crisis line) 2 pm - 6 pm M-F Hope Peer Support Warmline Monday - Tuesday - Thursday - Friday 4pm -10pm An Ear to Listen and a Passion to Care Number: 844-755-4673 (HOPE) UtahUtah Warm Line 833-SPEAKUT or (833) 773 - 2588 (toll-free) (801) 587-1055 (local) Hours: 8am-11pm daily Open to all Utah residents. Website for Utah Warm Line VermontSupport Line - Pathways Vermont (833) VT - TALKS or (833) 888 - 2557 Hours: 3 pm - 6am, 7 Days a Week Open to all Vermont residents. The Rutland County Peer Run Warm-Line (802) 770-4248 Hours: Friday, Saturday, Sunday 6:00 pm - 9:00 pm Open to all Vermont. Peer Access Line (PAL) of Chittenden County A free support helpline and program of Vermont Psychiatric Survivors with support from HowardCenter. (802) 321-2190 Hours: Thursdays, Fridays, Saturdays, and Sundays 6-9 p.m. local crisis number is: 1-802-488-6400 Vermont Psychiatric Survivors of Rutland (800) 564-2106 Monday-Friday 9 AM to 4 PM. It is statewide. Washington County Warm Line (802) 229-8015 Hours: 6pm-11pm Every Day Takes calls in state and out state Virginia(MHAV) Warmline - Mental Health America of Virginia We are now open 365 days a year (Monday through Friday from 9am to 9pm, weekends and holidays from 5pm to 9pm). 866-400-MHAV (866-400-6428). West VirginiaPSI provides a warm line for non-emergency calls at (304) 679-8183. This phone is manned by a volunteer peer mentor for those times you can't reach your buddy or just need someone to listen. http://www.peersupportinc.org/ The WarmLine - King County Serving all of Washington State and national. Local calls: 206-933-7001 National and out of area calls: 1-877-500-9276 Hours are 7 days a week from 5 PM till 10 PM PST Greater Puget Sound Local calls: 206.933.7001 Toll free: 1.877.500.9276 We are open Wednesday, Friday and Saturdays from 5 to 10 pm. All callers welcome. Washington Warmline - Crisis Clinic Local: (206) 933-7001 Tool Free: (877) 500-9276 Hours: Wednesday and Friday 5 pm to 9 pm Open to all Washington state residents. WisconsinWashington County Warm Line Calls 262-353-3540 Friday and Saturday 6:00 - 9:00 pm Milwaukee Warmline (414) 257-5775 9455 Watertown Plank Road Milwaukee, WI 53715-1002 email: mkewarmline@mail.com for Mary Kay Wagner Hours: Sunday, Monday, Wednesday & Saturday 6pm-10pm CT Warmline, Inc. Milwaukee WI (414) 777-4729 Hours: 7 p.m. to 11 p.m. Wednesday thru Monday http://warmline-milwaukee.webs.com/ Solstice Warmline (608) 244-5077 Hours: limited, call for details http://soarcms.org Iris Place Warmline 920-815-3217 To join a national email listserv of people who operate or are trying to start new warmlines, email hdt@mbrlc.org This site can be reached at http://www.warmline.org
A Kind Voice is a topic based call-in line staffed by volunteers. If you’re feeling a bit alone and would just like to talk with a kind voice about a book you read, a movie or ball game you saw, the news of the day or a range of other topics, please call us at 800.876.2399. We are open from 9AM to 10PM EST, 7 days a week. Warmline research now in progressUpcoming Warmline Research Study: A national survey of warmlines across the country is being designed for Fall 2020 to better understand the service itself (including access, design, peer listener training, etc.), the impact on callers and peer listeners, as well as the impact on other community mental health services. For more information contact Dr. Rebecca Dalgin at rebecca.dalgin@scranton.eduWarmline training Information and other resource links
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